flat. fair. finished.

Volume-metered survey apps bill you more for succeeding. toldby is free to start and one flat price for unlimited everything — and that's the whole pricing page.

Free
$0 /month
  • 300 responses a month
  • All question types & 20+ templates
  • CSV export any time
  • Thank You + Order Status surveys
  • Basic analytics
Install free on Shopify
MOST POPULAR
Pro
$6 /month, flat

or $50/year — save 31%

  • 14-day free trial
  • Unlimited responses
  • AI insights + weekly digest
  • Full analytics & exports
  • Agency multi-store console
  • Priority support
Start free trial

No response metering. No surprise repricing — ever.

fair questions

What happens when my store grows?

Nothing. Pro is a flat $6/mo with unlimited responses. Your bill never changes because your order volume did, and we will never raise your price mid-subscription.

Is there a limit on the free plan?

The free plan includes 300 responses a month with all question types and all templates. When you outgrow it, Pro removes every limit for one flat price.

Do agencies need a separate plan per client store?

One Pro subscription covers the multi-store console: one login across every client store, with no per-store fees.

How does the Pro trial work?

Pro runs free for 14 days, billed through Shopify afterwards. Cancel inside the trial and you are not charged — your surveys keep running on the free plan and your responses stay yours.

Is the yearly plan any different from monthly?

Same Pro plan, same unlimited everything — $50 billed once a year instead of $6 a month, which is 31% less than paying monthly. Both start with the same 14-day trial.

one price.
every answer.

Install free from the Shopify App Store, publish a survey in five minutes, and upgrade only when the free plan runs out.

Install free on Shopify